You can click on the links below to go to your question catagory or simply scroll down and click on the question most relevant to your query.
Links to questions about:
- Joining ABE
- Initial registration
- Using the Members Area
- Your exams
- Results and certificates
- Payments and account issues
- Magazine and manuals
- After ABE
- Queries and complaints
- How can I study for an ABE qualification?
- How do I register for an ABE qualification?
- Which qualification level should I register for?
- Am I eligible for any unit exemptions?
- How do I find a suitable college?
- I have seen ABE advertised at a college but it is not on ABE’s website, what should I do?
- Does ABE offer distance learning?
- If I want to study in the UK, do I need to obtain a visa?
If your joining ABE question isn't on this list please email email@example.com
- What do the 'levels' mean?
- What do “guided learning hours” mean?
- What is the difference between NQF and QCF?
- What do the credits mean?
If your ABE qualification question isn't on this list please email firstname.lastname@example.org
- Have you received my registration form?
- What is my membership number?
- My name has been misspelled on my registration email. How can I change it?
- I have changed my name, what should I do?
- I have been registered for the wrong programme. How can I change it?
If your question registration question isn't on this list please email email@example.com
- What is my current membership status?
- I have forgotten my membership number. What should I do?
- How do I update my details (mailing address, email address etc.)?
- What are the benefits of membership?
- How do I become an Associate/Member/Fellow of ABE?
- How do I renew my membership?
- How do I cancel my membership?
If your membership question isn't on this list please email firstname.lastname@example.org
Using the Members Area
If you have a different query about the Members Area email email@example.com
About your exams
- How often are ABE examinations held?
- When should I book my exams?
- How do I book my exams?
- I have not received my membership number yet. How can I book exams?
- Where can I sit my exams?
- There are no ABE colleges in my country. Can I still do my exams?
- How many units can I sit at one examination session?
- Can I sit exams for the next level if I haven't passed all of the level before?
- Have you received my examination entry?
- I have been booked for the wrong exams. What should I do?
- I have booked exams but I am not able to attend. What should I do?
- When will I receive my exam notification slip?
- The exam closing date has passed. Can I still book for exams?
- How many times can I re-sit an exam?
- How long does it take to pass my qualification?
If you have a different question about exams please email firstname.lastname@example.org
- When will I get my exam results?
- Why have I not received my exam results or certificates?
- How quickly can I receive my certificate?
- How can I get a copy of my transcript?
- How can I apply for a replacement certificate?
- I am not happy with my examination or assignment results. What can I do?
- What do the grades mean?
- What do the credits on a Credit Certificate mean?
- I have passed part of my qualification, can I get a certificate?
- What is a Certificate of Unit Achievement?
- Will the Certificate of Unit Achievement show all the units I have passed?
- Who can apply for a Certificate of Unit Achievement?
- How quickly can I receive a Certificate of Unit Achievement?
- Does ABE offer any awards or prizes?
If you have a different question about results or certificates please email: email@example.com
- What are the fees?
- What payment methods do you accept?
- How do I check my account balance?
- Why do I have a credit or outstanding balance on my account?
- What is the Annual Subscription?
- How do I clear the outstanding balance on my account?
- What is your refund policy?
- I paid my subscription fees less than 12 months ago, why are they showing as due on my account?
- I sent you a scan of my postal order/bank draft as proof of payment, why haven’t you taken payment yet?
- Why is my payment not showing on my ABE account?
- What magazines does ABE offer?
- Why have I not received Focus magazine?
- How can I order study manuals?