Blog - February 2017

Great exam results, now what about the certificate?

Success!   You have achieved your ABE Diploma.  All you need now is your certificate.   This is what happens after results have been published.

Great reason to study ABE

First ten days

After publishing results, a period of ten working days is allowed for any Enquiries About Results and Appeals. 

The next ten days

We commit to taking no more than 10 working days from receipt of forms to review and process all Appeals.

Once this process is complete we can then start printing certificates.  No learners should be disadvantaged which is why we cannot print until any queries, that could hold up someone’s certificate,  have been dealt with – we endeavour to complete this process as quickly as possible.

Three months after results

Because of the variances in postage we ask you to allow three months from issue of results to receive your certificate. But this is the worst case and usually most people receive their certificate sooner than this.  In the unlikely event that after three months your certificate has not arrived please contact us immediately so that we can trace what has happened to it and, if necessary, issue a replacement.  We can only issue replacements if we are told of a certificate not arriving between three and six months of the result date, so don’t allow too much time to pass before contacting us.

Each person’s certificate is printed individually according to Ofqual requirements.   Because this is a secure process and certificates have built in features which protect them against fraud, printing for so many can take time. 

As much as possible we try to post all certificates together at the same time, so that all learners, ideally, receive their certificates around the same time.  However, postal services between the UK and different countries can vary considerably and, sometimes, even different regions can receive documents at different times.

Whilst waiting:  you can right click and print your results.  This means you can use it as printed evidence of your achievement before your certificate arrives. Also see our 'certificate checklist'  to ensure your certificate is dispatched correctly.

We look forward to sending your certificate and wish you every success in your future endeavours.

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Evans Ojiambo Onditi, Lecturer, Jaffery Institute of Professional Studies

EVANS OJIAMBO ONDITI  I am the third born in a family of seven and am a Kenyan. I enjoy watching and playing football and travelling to new places. I also love reading marketing books as well as watching documentaries on successful businesses in global markets.

I work at the Jaffery Institute of Professional Studies in Mombasa.  It is an institution of higher learning offering post-secondary education and courses such ABE.  We have consistently produced top paper award winners in ABE and other examinations. 

I work as a lecturer in Business Communication and Marketing.  My role involves preparation of teaching and learning materials, doing presentations in the lecture rooms and setting and marking examinations to evaluate the learning of my students. It requires a lot of responsibility and good time management.

What I enjoy most in my exciting role as lecturer is the fact that I meet new students every semester who are eager to learn and knowing that my effect is eternal is deeply satisfying. Walking into a lecture room full of students just ready and eager as I share my knowledge with them is very enjoyable as is knowing that I am shaping their futures for the better.

After I finished the ABE Advanced Diploma in Business Information Systems, in which i was able to achieve the Top Paper worldwide in December 2003, I joined Moi University here in Kenya for a degree programme in Business Management.  That is where the class presentations I used to do for my group brought out my ability to present in front of large audiences - one of my lecturers suggested that I had what it takes to be a great lecturer. After my graduation I joined motor vehicle assembly as a Marketing Executive where I continued to do product presentations to customers until my contact expired and I was offered the chance to teach marketing in a university as a graduate assistant, since then I have never looked back.

The fact that I had an ABE Advanced Diploma enabled me to get university exemptions from units I had already done.   This enabled me to have less workload and contributed a lot to my graduating with a second class honours, upper division Business Management degree as I had perfected the examination technique I learned from my ABE study experience.

Patience and hard work is required to succeed at all levels of ABE programmes. Those who may not qualify for direct university entry should never despair since ABE provides a quick and cost effective route to university progression and most importantly you get a highly recognised global qualification which equips you to work in a global business environment.   And should you need role models…., the ABE Alumni like me are ready to offer moral support in your academic journey.

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ABE’s approach to marking

It is as important to us as it is to you that you receive a fair mark for the work you complete for the assessment of your qualification. For this reason, we have a robust system of examiner recruitment, training, marking, checking and adjustment where appropriate, so that the standard of marking is consistent, whoever marks your work.

Before you get your results

Firstly, examiners are recruited on the basis of having relevant qualifications and experience for the subject(s) they will be marking. Then, for every assessment session they are involved with, all markers will attend a training (standardisation) meeting with the Subject Examiner who has set the assessment, at which the approach to marking, using the marking scheme, is agreed. Following this meeting, each marker’s standard of marking is checked by the Subject Examiner before they are allowed to continue marking the scripts they have been allocated.

During the marking period, the Subject Examiner takes a second sample to check that the agreed standards have been maintained, and if they have not, then adjustments (marker moderation) may be made. If the standard is very inconsistent, then the whole of that marker’s allocation will be re-marked by another marker who has attended the standardisation meeting or the Subject Examiner.

In addition to checks made by the Subject Examiner for each unit, the Programme Leaders (and Level Verifiers for the Business Management stream) make checks across each level of the qualification to ensure that units at any one level are being marked to a consistent standard. As qualification levels are nationally and internationally recognised, it is important that ABE marks to the standards expected of these levels. If there are concerns about the marking of one unit relative to another, then recommendations will be made to the Assessment Board for changes to achieve parity across a level (unit moderation). It should be noted that these sorts of changes are very unusual and made by exception rather than routinely.

The results that get published are the final grades once any moderation changes have been applied.

After your results are published

ABE is open to candidates making ‘Enquiries about Results’ but these relate to the process that has been described above, not against the grade awarded (academic judgement). As our examiners are well qualified and experienced, and the process is academically robust, academic challenge is not deemed appropriate. If any errors are found, the relevant fee will be refunded.

ABE also provides a feedback service for candidates who have failed if they are willing to pay a fee, in which case, they will receive some individual feedback in relation to their performance in the assessment of a particular unit.

If candidates are not satisfied with the information provided by the Enquiry about Results and/or Feedback service(s) and think that there has been a process error, then they may Appeal. They should support their appeal with evidence in relation to the process error; appeals are not permitted on the basis of academic judgement. If the appeal is upheld, then the fee will be refunded.

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Welcome to the new ABE website