Susan Mugo, Kenya - Top Paper Award in Personnel Administration (self-study)
I am from Nairobi. I am the second born and I have two siblings. My educational background includes a Bachelors degree in Economics. I also have a Masters of Business Administration (MBA) and my area of specialisation is Technology Management.
I chose to study ABE because of the coursework which was relevant to the HR issues encountered on a day-to-day basis at my workplace. The ABE programme is recognised by corporate institutions in Kenya and is offered by most of the universities and colleges. My immediate plan after completing my ABE qualification is to pursue a position in management in the corporate sector.
The best thing about studying with ABE is that I am able to study at my own pace. Having a hectic schedule, I found this mode of studying convenient, enabling me to balance my work demands alongside my studies.
I gained practical skills in people planning, in addition to managing labour turnover and retention at my workplace. After taking this course I am now able to participate more effectively in the process of human resource planning by forecasting supply and demand for specific skills, closing the gap between shortfalls and surplus of labour demand and supply, as well as managing labour turnover and retention more effectively. I have gained practical skills in Training and Development where I am now able to conduct a training needs analysis to identify skills gaps, compile a calendar of training events, give information briefings to participants, coordinate with external training providers, and select participants to attend the training programmes.
This course has also enabled me to take part in the pro-active process of performance management where I work with team leaders to set performance improvement and learning targets that can guide staff members for the next planning period.
For successful study, I recommend spending an hour or two hours each evening to study for the ABE exams. My long-term career plans for the future is to teach Human Resource Management programmes at the University level.