With this qualification, you will gain the essential knowledge, understanding, and skills required in the hospitality industry. It offers a foundation from which you can develop your career in the sector or progress to higher-level study in related disciplines.
The qualification aims to:
- Develop employability-enhancing skills such as communication, teamwork, problem-solving, and customer care.
- Offer opportunities for progression to higher education or entry-level roles within tourism, travel, or hospitality organisations.
Additional aims are to:
- Develop your understanding of the structure, characteristics, and importance of the hospitality industry within a global context.
- Provide knowledge of key operational and service areas, including travel, accommodation, food and beverage, and customer service.