With this qualification, you'll gain the essential knowledge, understanding, and skills in the tourism and hospitality industries. This qualification will give you a solid grounding from which you can develop a career or progress to higher-level study in related disciplines.
The qualification aims to:
- Provide you with employability-enhancing skills such as communication, teamwork, problem-solving, and customer care.
- Offer opportunities for progression to higher education or entry-level roles within tourism, travel, or hospitality organisations.
Additional aims are to:
- Develop your understanding of the structure, characteristics, and importance of the hospitality and tourism industry within a global context.
- Provide you with knowledge of key operational and service areas, including travel, accommodation, food and beverage, and customer service.
- Develop understanding of the contemporary issues, emerging trends, and challenges that influence tourism destinations and tourism and hospitality businesses.