This qualification provides essential knowledge, understanding, and the skills required in the tourism and hospitality industries, along with an introduction to leadership. It offers a solid foundation for individuals seeking to develop a career or lead a team in these sectors or progress to higher-level study in related disciplines.
The qualification aims to:
- Develop employability-enhancing skills such as communication, teamwork, problem-solving, and customer care.
- Offer opportunities for progression to higher education and entry-level roles within tourism, travel, or hospitality organisations.
- Develop learners’ understanding of the structure, characteristics, and importance of the tourism and hospitality industries within a global context.
To achieve this qualification, choose one of four optional leadership units with the following aims:
- To equip you with knowledge and understanding of the nature of leadership and different leadership styles.
- To equip you with knowledge of the skills needed to be an effective leader.
- To equip you with knowledge and skills in relation to how to lead and work effectively in a team.