With this comprehensive qualification you'll gain essential knowledge, understanding, and the skills required to succeed in the tourism and hospitality industries, underpinned by skills and understanding of business and leadership in general. It is ideal if you are seeking to develop a career from a broad foundation of knowledge or progress to higher-level study in related disciplines.
The Travel, Tourism and Hospitality units aims are to:
- Develop employability-enhancing skills such as communication, teamwork, problem-solving, and customer care.
- Offer opportunities for progression to higher education or entry-level roles within tourism, travel, or hospitality organisations.
- Develop understanding of the structure, characteristics, and importance of the hospitality and tourism industry within a global context.
- Provide knowledge of key operational and service areas, including travel, accommodation, food and beverage, and customer service.
- Explore contemporary issues, emerging trends and challenges that influence tourism destinations and tourism and hospitality businesses.
- Develop skills in building and managing effective customer relationships, contributing to service quality and business success.
Business Management units aims are to:
- To equip you with fundamental business skills, knowledge and the understanding necessary to progress.
- To equip you with knowledge and understanding of business organisations.
- To equip you with knowledge and skills in relation to finance.
- To equip you with knowledge and skills in relation to operational management and IT in business.
Leadership units aims are to:
- To equip you with knowledge and understanding of the nature of leadership and different leadership styles.
- To equip you with knowledge of the skills needed to be an effective leader.
- To equip you with knowledge and skills in relation to how to lead and work effectively in a team.